Made to order
All items are handmade in new york city using recycled 14k and 18k gold. because each piece is made to order, it will be unique not identical to the images on this site.
EXCHANGES + RETURNS
All jewelry from our collection is handmade to order, please consider this when you make your purchase. Cancellations for a full cash refund can be made within 3 days of purchase (or before the piece goes into production). otherwise, all sales are final.
Kindly note that we cannot accept exchanges due to incorrect sizing. We offer resizing for a $25 fee to all customers in the US.
If you are unhappy with your purchase you may exchange it for store credit worth 50% of item (less shipping costs) within 10 days of receiving your item.
It is required that you track all shipments and package your return securely. paradiiso is not responsible for return merchandise lost or damaged in transit.
If a piece gets damaged and you need a repair PLEASE email HELLO@PARADIISO.COM to inquire about your specific case.